Project Description

RATS is a customer relationship management tool used by OLCF staff. Developed internally by the OLCF, RATS provides a full-featured CRM solution for storing and organizing a broad set of relational data pertaining to the center’s users, projects, allocations, funding sources, file system directories, batch jobs, etc. In addition, it directly controls many of the day-to-day operational needs of the OLCF in real-time such as generating batch scheduler configurations, maintaining mailing lists, populating LDAP instances, and emailing end-users. It disseminates data through a RESTful API that staff use for operational automation and reporting.